1. Quotes

    1. “ Everyone is the same when it comes to one thing – the expectation of first-class service from KYOCERA. That's what I'll continue to work towards in my new assignment. I'm looking forward to the challenges ahead. ”
      By Norbert Wolter

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  1. KYOCERA appoints Senior Service Manager to oversee European ITIL roll-out

    SourceWire (Jul 27 2012) Europe

    1. KYOCERA Document Solutions has appointed Norbert Wolter, Senior General Manager Service of KYOCERA Document Solutions Europe, to head a pan-European project to implement the ITIL (IT Infrastructure Library) Service Management System across its European teams. The new project aims to achieve ISO20000 certification in 2013 by further improving KYOCERA’s service standards. KYOCERA UK has pioneered the introduction of ITIL framework alignment to provide a structured and measurable approach to custom

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      MPSConnect: Africa, Asia, Australia, Blogs, Careers, Cloud/Mobile Printing, eNews, Europe, Finance, Latin America, New Products, Outsourcing, Resellers, User Focus, Workflow
      Special Interests: Consumables, Go Green and Save, Jobs In Print Ind., Print Security