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“ Ricoh has a culture of consistently improving customer service, and we expect our partners to support us in keeping this level of commitment. ”
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PrintFleet partners with Ricoh Germany to manage Fortune 100 Clients
Managed Print Services Connect (Aug 22 2012)
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Ontario, Canada –PrintFleet Inc. cemented its position as the worldwide leader in Managed Print Services (MPS) software when Ricoh Germany chose PrintFleet to manage their top 100 Focus Accounts.
Especially pleased by the new reporting and alert functionality, Ricoh Germany will use PrintFleet Enterprise version 3 software to manage the print infrastructure of their top tier clients. PrintFleet’s software will help Ricoh Germany assist their customers to enhance office productivity and revolutionize their workflow.
Ricoh chose PrintFleet after extensive testing and comparative analyses of other solutions available in the market. Ultimately, Ricoh chose PrintFleet because of the user-friendly interface, multi-tenant user management, reporting functionality and the rich data set that was collected from all manufacturers’ devices.
“Ricoh has a culture of consistently improving customer service, and we expect our partners to support us in keeping this level of commitment,” said Mr. Aussel, Director of IT and Business Services, Ricoh Germany. “Our clients are seeing MPS as a business strategy, and want Ricoh to be able to support multi-vendor environments. The PrintFleet solution will allow us to offer our clients a more efficient print infrastructure – which is an important first step for further office solutions and IT Services in order to increase other operational advances”.
“We are very excited by the opportunity to work with Ricoh and its world-leading clients. This is a dynamic year for PrintFleet as well as the MPS marketplace. PrintFleet remains the MPS Software of choice because we listen to our clients and respond with very robust solutions”, said Chris McFarlane, President & CEO, PrintFleet. “Success in MPS comes from effective execution, and our latest software continues the tradition of validated and reliable results”.
About PrintFleetPrintFleet’s family of print management software solutions range from simple rapid assessment to advanced, independently hosted print management, offering unparalleled agnostic data collection, data integrity and back end support. Available in multiple languages, PrintFleet’s software solution empowers dealers in over 100 countries to entrench their customer relationships and provide total print management solutions for their clients. Globally, PrintFleet’s network of dealers has more print and imaging devices under management than any other independent software vendor and is the vendor of choice for print management and supporting business development services. Additional information about PrintFleet can be found at www.printfleet.com
About Ricoh
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Under its new corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees. For further information, please visit www.ricoh.de/ueber-ricoh/index.aspx
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