Synnex (NYSE: SNX) CEO Kevin Murai described multiple challenges and opportunities facing VARs and MSPs last week during  Synnex National Conference, which attracted 1,400 attendees. The keynote covered everything from mobile opportunities (ultrabooks, tablets and Windows 8) to managed print services and cloud services. "You have to have a play in mobility and you have to have a play in cloud to address where technology is heading," said Murai, before adding later: "You have to have the courage to make change" both within your business and within your customers' business. Here's why.