The Self-Delusion of Growing Sales – to Solve Profit Issues A president seeks advice on improving profitability in a struggling web plant. Through a simple accounting revelation, they uncover stark differences in customer value. Sid's article highlights the need for profit-focu...
The Digital Transitions of the Print World The print industry is being transformed by digitalization and changing customer expectations. This Executive Summary of drupa's Printz Horizons Report discusses diversifications to meet client expectations. Comments fr...
Unlock Value: Invite Customers Inside Your Printing World! Debbie emphasizes the importance of inviting customers to tour printing facilities to understand the end-to-end manufacturing process. It highlights benefits like establishing bonds and educating on timelines and capab...
Effective Teams Crush Competitors to Win New Business Consistent quality and timely delivery are the keys to success in print. This article provides eight tips for developing or maintaining a highly productive, collaborative team to support your company’s success objectiv...
Strategies for Attracting and Retaining New Employees Printers face challenges attracting and retaining new employees, particularly from the GenZ demographic. Pat McGrew's article provides useful insights on this issue. We liked her comments on countering the industry's r...
Care, Feeding, and Critical Insights for Your Manager In this HBR article, discover why 48% of managers are at risk of failure and how it affects your company. You will learn critical predictors like lack of self-awareness and empathy, unproductive relationships, and goal...
Printers Enhance Customer Experience Dissatisfaction We believe the trends discussed in this Matt Swain interview will benefit print companies working to reposition the benefits of their offering from social media. The data points in Broadridge’s latest annual CX & Commu...
Four Actions CEOs Should Take For A Bold Strategy Today, CEOs must ensure their strategies stand out in our competitive industry. An annual survey shows that 45% of CEOs fear their companies won't last a decade without change. This HBR article shares CEO experiences a...