MPSConnect Interview with Ricoh’s Mark Boelhouwer and Dan Waldinger

Get 2 Know Darren Cassidy, Vice President Global Xerox Print Services

Kyocera helps resellers provide MPS

Get 2 Know Mark Boelhouwer, Vice President Strategic Marketing, for Ricoh U.S.

University of Kentucky Goes Green With New Printing Program

Comments in response to MPSConnect's opening question about Kevin Togashi assuming the key role as CEO of Ricoh America, and replacing Matt Espe.

Get 2 Know Bruce Dahlgren - SVP Managed Enterprise Solutions for Hewlett Packard

FedEx Office, Canon U.S.A., and HP Collaborate to Redefine Retail Printing

Global document management services market to reach $45bn says NelsonHall

ROI Print Manager To Offer - Free Print Assessment!!!

Articles in category: Outsourcing

1. Document Management Swiss Post buys Pitney Bowes’ UK and Ireland Management Services Business Explore prweb.com (May 16 2013) Europe , Finance , Outsourcing Swiss Post has signed an agreement with Pitney Bowes Limited and Pitney Bowes Ireland Limited concerning the purchase of their mailroom and document management services in the UK and the Republic of Ireland. (PRWeb May 16, 2013) Read the full story at http://www.prweb.com/releases/2013/5/prweb10740756.htm (Read Full Article)

   Comment Mentions:   Germany   Switzerland   Australia

2. HP Updates IT Automation Suite for Cloud Deployments Explore CIO.com (May 13 2013) Outsourcing Further pursuing its strategy to help enterprises move workloads to hosted environments, Hewlett-Packard has updated a number of its IT management tools with more capabilities to work with public and private clouds. (Read Full Article)

   Comment Mentions:   HP

3. Managed Services Growing at Double-Digit Rates Explore Channelnomics (May 10 2013) Outsourcing , User Focus The managed services segment is already huge and will continue to grow at double-digit rates over the next four years as business demand increases for reliable IT and telecommunications alternatives to fixed costs, according to a new report by Insight Research Corporation. The Insight report, released earlier this week, pegs the 2013 global managed services market at $152 billion. In the U.S., businesses ranging from enterprise to SMB will spend $34 billion managed IT and telephony services. Over the next four years, managed services spending will increase 11.6 percent annually. In the U.S., the market will balloon ... (Read Full Article)

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4. Lexmark Adds Corporate Problem Solving to Printer Business Explore eweek.com (May 8 2013) Outsourcing Recognizing a need to evolve beyond its printing services business, it has purchased eight software companies since 2010 and is attacking the growing issue of "unstructured information"—digital content within an organization that's valuable when needed but doesn't otherwise have a clear home, like an ERP system. In these days of ongoing big-data conversations, Lexmark's combination of now hardware and software puts it in a unique position, but one that it says stays true to its heritage of solving problems. (Read Full Article)

   Comment Mentions:   Marty Canning   Imaging Solutions and Services   Lexmark

5. Quocirca Report Names Xerox Worldwide Market Leader in MPS Explore news.xerox.com (May 8 2013) Outsourcing , Workflow ROCHESTER, N.Y. — Xerox (NYSE: XRX) earned the top position in worldwide managed print services (MPS) for the fourth consecutive year, according to a new report by analyst research group Quocirca. The report which was issued today, cites Xerox’s lead due to continued expansion and investment in its MPS platform and the unrivaled geographical depth, breadth and consistency of its offering in an increasingly competitive marketplace.   (Read Full Article)

   Comment Mentions:   Louella Fernandes   Mike Feldman   Ken Weilerstein

6. Swiss Post Solutions Promotes the Benefits of Digital Mailroom Outsourcing at the 2013 Kofax Transform Conference Explore prweb.com (Apr 23 2013) Outsourcing Swiss Post Solutions (SPS) North America actively contributed to the annual Transform conference held by Kofax in San Diego, California. “Mailroom as a Competitive Weapon” was co-presented during the conference by Dermot McCauley, Vice President, Solutions Product Marketing, Kofax and Tom Carroll, Services Director of SPS. (PRWeb April 23, 2013) Read the full story at http://www.prweb.com ... (Read Full Article)

   Comment Mentions:   Los Angeles   Switzerland   California

7. Buck Consultants, A Xerox Company and WorldatWork survey: Emerging Technology in Health Engagement Explore news.xerox.com (Mar 26 2013) Outsourcing , Workflow New research released today by Buck Consultants, A Xerox Company (NYSE: XRX) and WorldatWork reveals that employers are committed to using new technologies to promote health engagement and achieve desired employee behavior changes. The study, “Emerging Technology in Health Engagement,” examined the current use and future potential for three key technologies: gamification, mobile apps and social media. (Read Full Article)

   Comment Mentions:   xerox

8. DOD Accepts CompTIA's Advanced Security Practitioner Certification Explore CIO.com (Mar 22 2013) Outsourcing The Department of Defense (DOD) has begun including the security certification known as "CompTIA Advanced Security Practitioner" (CASP) in its accepted roster of industry-based security exams to prove technical skills, the trade group says. (Read Full Article)

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9. The Cooperative Purchasing Network (TCPN) Awards Explore Stock Market Quotes and Financial News (Mar 18 2013) Outsourcing Office Depot® (NYSE: ODP), a leading global provider of office products and services, today announced it has been awarded a joint contract for Managed Print Solutions by The Cooperative Purchasing Network (TCPN). The new agreement with Office Depot provides copy and print services at significant discounts to eligible public agency customers. TCPN customers looking for cost savings across an entire fleet of copiers, printers and multi-function devices can rely on Office Depot as a vendor neutral consultant. (Read Full Article)

   Comment Mentions:   Office Depot

10. Xerox Recognizes Top Business Partners of the Year Explore news.xerox.com (Mar 14 2013) New Products , Outsourcing , Workflow Xerox announced its annual Business Innovation Partner of the Year awards, acknowledging the efforts of leading partners that help the company and its customers capture new opportunities and achieve business success. (Read Full Article)

    Comment Mentions:   xerox

11. Xerox Signs with New Jersey’s Department of Human Services’ Medicaid Division Explore news.xerox.com (Mar 12 2013) Outsourcing , User Focus New Jersey’s Department of Human Services’ Medicaid Division signed a $76-million contract extension for Xerox to continue managing healthcare benefits for NJ FamilyCare, a federal- and state-subsidized health insurance program that provides access to affordable healthcare for uninsured children. (Read Full Article)

    Comment Mentions:   Government Healthcare Solutions   xerox

12. Xerox and InfoTrends Offer Series of Free Business Development Webinars Explore news.xerox.com (Mar 8 2013) Outsourcing A series of free webinars offering guidance to graphic communications providers on targeting vertical and horizontal markets begins March 13 as part of the 2013 Xerox Business Development Webinar Series. (Read Full Article)

    Comment Mentions:   InfoTrends   xerox

13. NJ Medicaid Division Signs with Xerox to manage NJ FamilyCare Healthcare benefits Explore news.xerox.com (Mar 6 2013) Outsourcing , Workflow New Jersey’s Department of Human Services’ Medicaid Division signed a $76-million contract extension for Xerox to continue managing healthcare benefits for NJ FamilyCare, a federal- and state-subsidized health insurance program that provides access to affordable healthcare for uninsured children. (Read Full Article)

    Comment Mentions:   xerox

14. Xerox Webcast to Discuss Healthcare Services Business Explore news.xerox.com (Mar 5 2013) New Products , Outsourcing On March 7, Xerox (NYSE: XRX) will host a live audio webcast with online presentation slides as part of a Xerox Healthcare Services Analyst Day being held at PARC, a Xerox company. As an industry leader in the fast-growing healthcare services market, Xerox executives will discuss a wide range of its offerings that support the administration and business aspects of healthcare for government, providers, and payers. (Read Full Article)

    Comment Mentions:   xerox

15. Buck Consultants, A Xerox Company, Unveils RightOpt Explore news.xerox.com (Feb 28 2013) Outsourcing Buck Consultants, A Xerox Company (NYSE: XRX), plans to launch RightOptTM, a private health exchange for employers with 3,000 or more benefit-eligible employees. Buck’s exchange is intended for fall 2013 enrollment Buck’s RightOpt health exchange design can help employers reduce their health care costs and improve employee and dependent health outcomes through health insurance provider relationships that are negotiated and managed by Buck. (Read Full Article)

    Comment Mentions:   xerox

16. Vermont Awards HP $48 Million Medicaid Agreement Explore www8.hp.com (Feb 26 2013) Outsourcing HP Enterprise Services today announced that the Department of Vermont Health Access has signed a $48 million contract to continue its 31-year relationship with HP as the state’s Medicaid fiscal agent. (Read Full Article)

    Comment Mentions:   HP

17. All Covered Honored as Top Managed IT Service Provider for Fifth Consecutive Year Explore Managed Print Services Connect (Feb 21 2013) Outsourcing , Resellers , Workflow Foster City, Calif. – February 21, 2013 – All Covered, a division of Konica Minolta Business Solutions U.S.A. (Konica Minolta) focused on delivering IT Services, is pleased to announce that it has been recognized as a leading Managed IT service provider for the fifth consecutive year by the MSPmentor 501, a distinguished list and report identifying the world’s top 501 managed service providers (MSPs) published by Nine Lives Media. All Covered is named as one of the top ten MSPs worldwide and for North America. "Our rankings on the MSPmentor 501 list validates our ability to execute on our ... (Read Full Article)

    Comment Mentions:   Konica Minolta Business Solutions U.S.A., Inc.   IT Services   MFP Office Copier Market

18. Where Marketing Execs are Spending all Those Tech Dollars Explore CIO.com (Feb 21 2013) Outsourcing , Resellers When you think of technology spending at a company, you probably assume the IT department disperses nearly all the money, with a small percentage going to departmental tech like smartphones and cloud services. But according to Laura McLellan, Gartner's vice president of marketing strategies, 50 percent of IT spending outside of the IT budget goes through marketing departments -- on top of IT's expenditures on marketing technology. In fact, by 2016, 80 percent of marketing tech investments will come outside of IT, Gartner predicts. (Read Full Article)

    Comment Mentions:   Gartner

19. Xerox Helps First Two States Achieve HIPAA Compliance Explore news.xerox.com (Feb 12 2013) Outsourcing , Workflow DALLAS — Xerox (NYSE: XRX) has enabled Mississippi and New Mexico state Medicaid agencies to complete federally mandated HIPAA operating rules system enhancements – making them the first states in the nation to reach the Jan. 1, 2013 deadline. The improvements to the states’ Medicaid Management Information Systems (MMIS) have simplified claims processing, making it easier for local citizens to receive – and providers to deliver – healthcare services “We’ve upgraded how we support our Medicaid recipients and their respective medical providers. We can now deliver better citizen service by decreasing claim denials, while reducing manual tasks and overall healthcare administration costs ... (Read Full Article)

    Comment Mentions:   xerox

20. SAMSUNG Partners with RJ Young to Provide Printing Portfolio to Business Customers in Southeast Explore New URL (Feb 5 2013) Outsourcing , Resellers RIDGEFIELD PARK, N.J., February 5, 2013 – Samsung Electronics America Inc. today announced a partnership with RJ Young, one of the leading independent office equipment and business solutions providers in the Southeast, to serve as an authorized BTA dealer providing Samsung’s award-winning printers and multifunction devices. As a Samsung partner, RJ Young will now offer Samsung’s portfolio of printing and multifunction devices including the A4 and A3 products along with solutions to address the needs of customers from small businesses to enterprises throughout the Southeast. (Read Full Article)

    Comment Mentions:   BTA   Tod Pike   Samsung Electronics America Enterprise Business

21. Xerox DocuShare Digitizes TLC Vision’s Accounts Payable Explore news.xerox.com (Jan 29 2013) Outsourcing , Workflow The average cost to process a single invoice manually is $24, according to IOMA in 2011. This expense combined with the time involved with a manual accounts payable process prompted TLC Vision to engage Xerox DocuShare® to automate its accounts payable workflow. DocuShare, Xerox’s enterprise content management platform, helped address challenges presented by TLC’s paper-based accounts payable process, including the delay caused by each of the 62 offices across North America sending invoices through the postal system to a central corporate office for review and payment. Employees at each of the offices now scan invoices, and through the ... (Read Full Article)

    Comment Mentions:   xerox

22. Xerox DocuShare Digitizes TLC Vision’s Accounts Payable Explore news.xerox.com (Jan 28 2013) New Products , Outsourcing , Workflow The average cost to process a single invoice manually is $24, according to IOMA in 2011. This expense combined with the time involved with a manual accounts payable process prompted TLC Vision to engage Xerox DocuShare® to automate its accounts payable workflow. (Read Full Article)

    Comment Mentions:   xerox

23. Xerox Named to Gartner Leaders Quadrant in BPO Explore news.xerox.com (Jan 15 2013) Outsourcing Xerox (NYSE: XRX) has been named to the Gartner, Inc. Leaders Quadrant by Gartner Inc., in the 2012 Magic Quadrant Customer Management Contact Center Business Process Outsourcing report. The Magic Quadrant is a proprietary research tool developed by Gartner that offers visual snapshots of a market’s direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute. (Read Full Article)

    Comment Mentions:   Gartner   xerox   Magic Quadrant

24. Most CIOs Frustrated with Quality of Output From Mainframe Outsourcers Explore CIO.com (Dec 17 2012) Outsourcing Some 71 percent surveyed said that hidden costs were causing frustration. CIOs are frustrated at the lower quality of output from mainframe outsourcers, with over two thirds encountering hidden costs, according to a Vanson Bourne survey. The poll, commissioned by Compuware, showed that many of the 520 CIOs approached from enterprises across the UK, US, Australia and several other nations were impacted by poor quality when mainframe application development was outsourced. Many CIOs are faced with the need to reduce expenditure by outsourcing mainframe application development. Yet 71 percent said that hidden costs were causing frustration when such work had ... (Read Full Article)

    Comment Mentions:   Australia

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