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Articles in category: Workflow
NewField IT adds a new module to the CompleteView business analytics platform: User Analytics.(Read Full Article)
Business intelligence and big data have generated a significant demand for applications capable of visualisation. The Managed Print Services industry is no exception and the demand for intelligent visualisation of data is increasing.
Print Audit®, the company that helps office equipment dealers grow their businesses, has partnered with PrintToPeer to provide remote 3D printer monitoring and management software to Premier members. Print Audit Premier is a membership program that gives office equipment dealers virtually unlimited access to all of Print Audit’s products for one low monthly price.(Read Full Article)
WDS, A Xerox (NYSE: XRX) Company, and leader in transformational customer care technology, has introduced an intelligent, virtual customer care agent that can understand, diagnose and solve customer queries in the same way a human agent would.(Read Full Article)
The report highlights Xerox as having the market’s most established channel MPS portfolio ranging from basic maintenance and supplies offerings to comprehensive, multi-vendor services.
”Xerox is ahead of the game when it comes to the maturity of its channel MPS initiatives,” said Louella Fernandes, associate director, Quocirca. “In terms of strategy and completeness of offering, Xerox leads the market.”
Ricoh to offer customers a broader range of Fujitsu technologies as part of expanded IT Services menu
Ricoh Americas Corporation today announced it has expanded its partnership with Fujitsu America, Inc., offering Ricoh customers a new, broader range of Fujitsu technologies to foster information mobility in the new world of work.
Ricoh, already a partner of Fujitsu, will now offer the company’s storage, servers and end-user devices as part of its comprehensive IT Services.(Read Full Article)
Westbrook was acquired last year by international digital document management firm DocuWare . DocuWare's co-presidents Ghomas Schneck and Jürgen Biffar were also in attendance. The two men have been friends since they were 14 years old in ...(Read Full Article)
In support of small and home office business professionals, Canon U.S.A., Inc., a leader in digital imaging solutions, will be a sponsor of the Inc. 5000 Conference & Awards Ceremony in Phoenix, Arizona from October 15-17 in booth six. During this event, Canon will sponsor an interactive conference breakout session on how to achieve organizational excellence, and will also exhibit its new MAXIFY series of wireless1 printers, designed specifically for small and home offices with features including high printquality and durability, low cost per print, fast printing speeds, cloud printing capabilities2 and award-winning 100 percent U.S.-based service ...(Read Full Article)
HP today announced the adoption of the IT4IT open standard for its IT Management software portfolio, to help customers reduce complexity and speed integration and delivery of business services and applications.(Read Full Article)
KYOCERA Document Solutions America, one of the world's leading document solutions companies, today announced the launch of Kyocera CentraQ Pro and CentraQ. The new business applications, developed by Kyocera, offer a variety of job release features that allow users to print documents more securely. In addition to secure job release, CentraQ Pro has additional monitoring and reporting capabilities that IT administrators can use to track print, copy, scan and fax usage by individual, device, or job code, which is ideal for cost recovery.(Read Full Article)
Both apps protect sensitive information with a Secure Job Release feature that requires user authentication at ...
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the availability of the Nuance Copitrak System Software (CSS) with the Copitrak Integrated (v2.0.5) bizhub MFP client. Previewed at Legal Tech 2014 earlier this year and part of the EnvisionIT Legal solution suite, the Copitrak solution enables law firms, legal departments and professional service firms to track client-related data and recover office-related expenditures directly from the control panel of Konica Minolta bizhub MFPs.(Read Full Article)
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, launches Inspire Messenger. Part of the GMC Inspire platform, Inspire Mssenger is GMC’s latest cloud service that lets print service providers (PSPs) and service bureaus create fully automated, one to one personalized emails and SMS texts directly.(Read Full Article)
Allina Health found that refining print processes with Xerox Managed Print Services led to notable cost benefits and smoother workflow.(Read Full Article)
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and Hyland Software, Inc. (Hyland) announce the global expansion of their strategic alliance to Europe, Asia, Australia and the South Pacific.(Read Full Article)
Deer Park School District Improves Printing Efficiencies and Lowers Costs with Konica Minolta EnvisionIT Solutions
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Deer Park School District in New York has improved printing efficiencies and lowered its print costs by more than $37,000 in six months with Konica Minolta’s EnvisionIT Education solutions. Leveraging bizhub multifunction printers (MFPs) and production print systems, and managed by Nuance Equitrac Express® and PageDNA software, the district has established responsible printing practices throughout its five schools and five ancillary support facilities.(Read Full Article)
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of a global Managed Content Services (MCS) program, tailored to increase the efficiency of customers’ individual digital workflows.(Read Full Article)
Samsung Electronics America, Inc. a global leader in technology, will showcase its latest digital enterprise solutions designed to enhance mobility, display and print for the digital business at Gartner Symposium 2014 in Orlando, Florida. Solutions will be shown in a number of business settings, such as those for enterprise-BYOD (Bring Your Own Device), healthcare, government and finance at Booth #5 and #6 in Atlantic Exhibit Hall from October 5-9.(Read Full Article)
Ricoh recently held its first industry analyst summit in Tokyo. The event focused on communicating Ricoh's focus on its services-led business transformation through its 18th Mid-Term Plan. Ricoh is in the midst of transformation, actively streamlining ...(Read Full Article)
" Managed print services is another one of those things were agencies had been buying separate printers, toner cartridges, different service contractors and we've tried to consolidate that down to a managed services contract," she said. "It's working ...(Read Full Article)
Samsung Electronics America, Inc. a global leader in technology, will showcase its latest digital enterprise solutions designed to enhance mobility, display and print for the digital business at Gartner Symposium 2014 in Orlando, Florida. Solutions will be shown in a number of business settings, such as those for enterprise-BYOD (Bring Your Own Device), healthcare, government and finance at Booth #5 and #6 in Atlantic Exhibit Hall from October 5-9.
“As CIOs and CXOs navigate the numerous challenges and opportunities in this progressively digital world, Samsung is dedicated to providing strategies and enterprise-ready solutions to help them connect and manage their ...(Read Full Article)
Tokyo (October 3, 2014) – As a part of global Managed Content Services (MCS) program, Konica Minolta, Inc. (Konica Minolta) today announced the expansion of its strategic alliance with Hyland Software, Inc. (Hyland). With this expansion, new ECM services will be offered for U.S., Asia-Pacific, Japan and Europe.(Read Full Article)
Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has expanded its healthcare consulting services that help organizations improve clinical documentation and coding accuracy, optimize quality outcomes and reduce risk of claims denials and penalties. The newest offering, Clintegrity 360 | Compliance Services, provides the management tools and training required to effectively monitor complex coding requirements, and leverage technology to avoid issues that may affect the reliability of hospital reimbursement.(Read Full Article)
InfoTrends has expanded its Ultimate Guide Online platform by replacing and expanding the Enterprise Transpromo guide with the Customer Communications Management (CCM) guide to better reflect ongoing trends within this market. The Ultimate Guide Online is a series of databases utilized by savvy print and marketing service providers, enterprises, and other industry organizations to compare hardware and software before making their investments. The Ultimate Guide to CCM provides in-depth information, encompassing both document composition and automation/interactivity features, for leading CCM solutions in the market today.(Read Full Article)
Since people are closely connected to printers in the workplace, you can’t change one without changing the behavior of the other. When the City of Riverside, California launched a Managed Print Services strategy, user behavior was an important consideration.(Read Full Article)
Novitex Selected to Provide Client Communication Solution for ‘Path to Health’ Health Insurance Exchange Education and Enrollment Campaign
Novitex Enterprise Solutions, the industry-leading provider of the Integrated Document Life Cycle™ (IDLC™) in the Document Outsourcing market, has been selected by Tenet Healthcare to deploy the Connect platform, which will enable the healthcare services company and its 80 hospitals to standardize, personalize and accelerate the delivery of materials for its Path to Health education and enrollment campaign.(Read Full Article)