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When setting prices for IT services, do you offer a discount to ward off competition or make the bold move and ask for a raise? As tough as it sounds, the best option might be the latter.(Read Full Article)
Embattled cloud computing vendor Zenith Infotech is under orders to liquidate and it’s not allow to return to the stock market to raise money. But India regulators are allowing the company to post bank guarantees, which could breathe new life into the debt-ridden company.(Read Full Article)
Ingram Micro is the world’s largest distributor and one of the largest aggregators of cloud services. Now, it’s offering its own cloud services and plans to add more homegrown products to its portfolio.(Read Full Article)
The new 2014 Channel Profitability Report by The 2112 Group finds that solution provider net revenue climbed in 2013 despite the profitability of products and services falling – in some cases dramatically.
The average solution provider posted profits between 11 percent and 15 percent of gross revenue in 2013, up slightly over 2012. Moreover, solution providers are reaping more take-home cash than they did in 2010, when the average profit was just 6 percent to 10 percent of gross revenue.(Read Full Article)
Many managed service providers are clinging to the notion that they are distinctly different from peers selling various forms of cloud services. The reality is smart solution providers are leveraging and melding the power of various products and services to create hybrid business models that deliver better outcomes.(Read Full Article)
Cisco is to invest $1 billion in pursuit of becoming the world's leading hybrid cloud player, including the construction of "the world's largest intercloud."(Read Full Article)
Can a vendor be channel-friendly and still sell direct? It’s an age-old issue that’s been revived in social media circles as some question the legitimacy of vendors’ channel position when they sell direct, too. The true meaning of ‘channel friendly’ isn’t cut and dry.(Read Full Article)
Managed services tools vendor GFI MAX released App Control, a new system that allows MSPs to monitor and manage cloud-based applications and licenses on behalf of their customers. It’s also a sign of how managed services will evolve and become part of cloud computing.(Read Full Article)
With the continued explosive growth of cloud computing services, it’s difficult to find a company today that’s not using some kind of cloud services for its business. Considering the fact that a large percentage of cloud services do not go through the channel, some channel companies fear the cloud is a threat to their business.(Read Full Article)
AVG is looking to accelerate the expansion of its managed services unit by segregating its sales teams into different functions and creating dedicated resources for enabling and support MSPs on a business level.(Read Full Article)
Xerox Canada has a new channel chief, but its focus on developing managed print services options for its partners will continue.
Steven Connor has taken over for Ajay Dhingra as vice president of channel partner operations for the company, and says one of his top priorities is to continue his predecessor’s top priority — managed print.(Read Full Article)
SMBs need more than just functional technology. They need real alignment of their IT and business objectives. Here's how one successful partner makes that happen.(Read Full Article)
RSA, the security division of EMC, says businesses are spending too much money on ineffective antivirus products. Instead, they should invest their cash in advanced protection mechanisms and services, such as its Security Analytics. Here’s why RSA is right and wrong at the same time.(Read Full Article)
Who is better suited to serve the MPS market -- the value-added IT reseller, or the BTA dealer steeped in traditional printing technology?
Both camps could learn quite a bit from one another, actually. The BTA channel is well-positioned to reap the rewards of MPS if it can take a page or two from the services-centric VAR playbook. And the timing couldn’t be better for both: IDC predicts the global market for managed and basic print services will climb from $23.3 billion in 2010 to $40.5 billion by 2015.(Read Full Article)
McAfee is introducing a pay-as-you-go managed services program, in which it will make many of its hardware products available on a subscription-based through resellers and service providers.(Read Full Article)
IBM is pushing hard on its transformation message to partners, saying that the adoption and development of cloud and mobile practices is critical to sustaining business viability, and is creating resources to aid and accelerate business evolution.(Read Full Article)
IBM’s PureSystems are designed to provide seamless, high-performance virtualized data centers that can support infrastructure, platforms and applications as a service. More than 10,000 PureSystems units have shipped since its introduction in 2012, driven mostly by the adoption and support of managed service providers and independent software vendors (ISVs).(Read Full Article)
Kaseya released the much anticipated update to its flagship product, Virtual Systems Administrator 6.5. The on-time debut is the first milestone in the new management team’s goal of providing timely, consistent product improvements and portfolio additions. The goal: Earn MSPs’ trust.(Read Full Article)
Slightly less than one-half of solution providers now primarily identify themselves as “cloud providers.” While it appears cloud computing is gaining traction in the channel, signs are pointing to a greatly fragmented landscape.(Read Full Article)
A new report by The 2112 Group and Ingram Micro finds solution providers place high emphasis on professional services to define their value and drive profitability. While professional services are valuable, solution providers’ may be holding on to them too tightly, causing them to miss opportunities.
The post Professional Services Almost Too Valuable to Solution Providers appeared first on Channelnomics.(Read Full Article)
Ricoh follows other printer vendors in buying into managed services through the acquisition of MindShift, the subsidiary of struggling retail giant Best Buy. The deal says more about retail and printer segments than it does about managed services viability.
The post Ricoh Acquires Best Buy Managed Services Unit appeared first on Channelnomics.(Read Full Article)
Symantec announced its withdrawal from the cloud backup market, but isn’t leaving the segment behind entirely. Rather than providing a hosted service, Symantec is evolving its NetBackup to become a platform for service providers.
The post Symantec NetBackup Evolving to a Platform appeared first on Channelnomics.(Read Full Article)
Cloud backup specialist Intronis and hosted managed services provider Continuum have formed a technology alliance in which their mutual MSPs can more easily monitor and manage data protection and recovery services. The alliance is the latest in a series of convergence between backup and managed service vendors.
The post Intronis Integrates Backup with Continuum RMM appeared first on Channelnomics.(Read Full Article)