The managed services segment is already huge and will continue to grow at double-digit rates over the next four years as business demand increases for reliable IT and telecommunications alternatives to fixed costs, according to a new report by Insight Research Corporation.
The Insight report, released earlier this week, pegs the 2013 global managed services market at $152 billion. In the U.S., businesses ranging from enterprise to SMB will spend $34 billion managed IT and telephony services. Over the next four years, managed services spending will increase 11.6 percent annually. In the U.S., the market will balloon ...(Read Full Article)
A good way for MSPs to turbocharge their practices is by introducing security as an attached sale to other products and services that they’re already selling.
You’ve heard the phrase: The technology just sells itself.
With managed security services, however, it takes a lot more than that. It takes strategic marketing and branding. It takes time, effort and patience to ramp up offerings and acquire a customer base that will reduce total cost of ownership and generate a sustainable and profitable revenue stream. And it often takes a lot of creativity.(Read Full Article)
Over 2012, 15 members of the reseller community sold their businesses, and judging by the main stage content at this week’s Spring Invitational, that trend isn’t slowing down in 2013.(Read Full Article)
Xerox Corp., the company synonymous with copying and printing, missed its quarterly profit forecast as more users shift from hitting “Print” to “Save” on their mobile devices. And it’s not the only printer vendor facing problems. Lexmark also reported a whopping 43 percent in quarterly profits on rapidly declining printer sales.
For the last few years, Xerox has been shifting its focus, too, to consulting and professional services. The vision is to reshape the company into a framework similar to that of IBM and its Global Services unit. Today, 55 percent of Xerox’s $22 billion in annual revenue ...(Read Full Article)
Cloud computing is forcing solution providers to rethink and reshape their business models. However, a new study by The 2112 Group and CA Technologies show cloud computing isn’t the end goal of services transformation. It goes much deeper.(Read Full Article)
For the reseller community to go to the next level, it really needs to find its own personality and go beyond being a group of like-minded solution providers to become a true entity unto itself, says Synnex CEO Kevin Murai.(Read Full Article)
Printer and document management vendor Xerox is looking to keep customers in its fold by rewarding with redeemable points for purchases of its products. While the channel is incorporated in the program, it could also create problem for Xerox resellers.(Read Full Article)
Synnex is joining other distributors in enabling solution providers to capitalize on the mobility trend by forming a new division that will provide resellers with products and support in selling devices, transport services and complementary technologies.(Read Full Article)
The distributor’s “Seeding the Cloud” program aims to help solution providers build out their marketing around building their cloud practices, while its Cloud Desk looks to add to deepen VARs’ technical benches.(Read Full Article)
Ingram Micro is putting more weight behind its services and cloud channel push with the release of a new hardware and telecom service programs coupled with a slew of new cloud alliances. Why? Among other things, more organizations are dealing with increasing cloud complexity, and they're looking to the channel to do so.(Read Full Article)
Ingram Micro is launching a Hardware-as-a-Service program aimed at bolstering recurring channel revenue and broadening partners' service options. Partners, on the other hand, balk at potential financial risks.(Read Full Article)
Increasing threats by hackers and malware pushed the managed security services marketplace to a record high of $13 billion in 2012, according to research firm Infonetics. Over the next five years, managed security will grow 69 percent, but the source of those sales will look much different thanks to cloud computing.(Read Full Article)
Kaseya International launched a set of free and paid tools that equip MSPs to build out IT management capabilities around auditing, reporting and patch management. That said, the automation solutions specialist will also be building out its channel, who will also be leveraging these tools to edge in on a growing managed services space.(Read Full Article)
Hiring managers face a job market in which people don't have the skills to fulfill current technology needs. Nowhere is this truer than in security, where technology advances more quickly because of evolving and escalating threats. How can you move past this employment issue? Services.(Read Full Article)
Solution providers lean too heavily on their vendor brands to express value to customers. To find true and sustained success, solution providers need to leverage vendors’ brand equity without subordinating their own value and identities.
At our recent Samsung partner conference in Las Vegas, we had a parade of enterprise customers take the stage to talk about why they buy our products. They spoke of the value, quality, functionality and return on investment. Consistent in their remarks, though, was the relationship of the Samsung brand with the value of the products.(Read Full Article)
Dubbed Continuum Tech Advantage, the program provides access to more than 200 certified engineers and technicians from the platform provider’s Mumbai, India operations who can be called on around the clock for the specialized work.(Read Full Article)
Marvell releases a new USB dongle that can turn most printers into wireless printers, bringing the benefits of wireless and mobile printing capabilities to the workplace with minimal effort. Designed for use by OEMs and solution providers, any partner specializing in mobility or managed print may find this useful.(Read Full Article)
The IT environment is more heterogeneous, which doesn't bode well for cash-strapped SMBs struggling to stay on top of complexity. Fortunately in 2013, there will be a groundswell of industrial strength solutions that house numerous multi-platform features under one roof.
The IT environment is getting more complex and complicated. In 2011, mobile enterprise management software revenue totaled $444.6 million, a number expected to grow at a CAGR of 31.8 percent to $1.8 billion by 2016, according to IDC. IDC says IT spending in 2013 will exceed $2.1 trillion, with the biggest driver being mobility, which ...
A new CompTIA study finds managed services is growing in the number of providers and the revenue it generates. Over the next five years, managed services will become the dominant revenue source for most solution providers.(Read Full Article)
Ricoh is joining other printer vendors in extending professional services, including non-printer related IT and networking support, to the market through channel partners. The new ChaMPS program reflects the waning of the once-lucrative printer segment.(Read Full Article)
- Hewlett-Packard overhauls its cloud solution portfolio with an eye on fast-tracking the deployment of cloud services and streamlining the ability for cloud providers to build out into the SMB space. Updates to HP Cloud Services Automation, Continuous Delivery Automation and HP CouldSystem are just the start a very large cloud agenda. (Read Full Article)
- GFI Max inks a partnership with Cloud Services Depot, offloading management for GFI MAX RemoteManagement users to Cloud Services Depot's NOC, allowing service providers to focus on customer service instead of IT. This relationship indicates a growing trend of the hosted managed services model in the channel. (Read Full Article)
Under the new Cloud and Managed Service Program, Cisco is consolidating much of the go-to-market, certification and marketing plans associated with the core of its services channels. The consolidation reflects an increasing convergence in the channel between traditional managed services and cloud computing.(Read Full Article)