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About Nuance
Nuance Communications is a computer software technology company that provides speech and imaging solutions and is mainly known for its speech recognition and speech synthesis software that power some of the world's largest automated telephone applications, including Bank of America, Verizon, and others. Their current worldwide headquarters is in Burlington, Massachusetts in the United States.
In October 2005, Nuance "merged" with ScanSoft, a company that originally focused primarily on desktop productivity software, including desktop dictation and imaging software, but had grown through acquisition to become an enterprise speech solutions company, and a direct competitor of Nuance. The officially-termed 'merger' was a defacto acquisition of Nuance by ScanSoft, though the combined company changed its name to Nuance following the transaction. Before 1999, ScanSoft was known as Visioneer, where it was a spin-off of Xerox.
Desktop software products that Nuance inherited from ScanSoft's portfolio included desktop voice-recognition software Dragon NaturallySpeaking (formerly Dragon Dictate), optical character recognition software OmniPage, which was acquired from Caere, Inc., document management software PaperPort (the original product of Visioneer), and various other imaging technologies. Starting in 2001, ScanSoft entered the speech and telephony markets with a series of acquisitions of companies in the speech recognition and synthesis space, buying companies like SpeechWorks that, before the Nuance-ScanSoft merger, competed in Nuance's core market of enterprise business solutions. Current business products leverage technology developed out of both Nuance's pre-merger offerings and ScanSoft's post-2001 acquisitions, focusing on Server & Embedded Speech Recognition, Telephone call steering systems, automated telephone directory services, Medical Transcription software & systems, and other voice related technologies.
The company was in the news in 2005 after 13 R&D; engineers from the Menlo Park and Montreal offices defected to Yahoo!, which was followed by litigation by Nuance. -
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Quotes about Nuance
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“ The combined network of office and production partners is an important resource for Xerox customers. Nuance is now part of a comprehensive document scanning and printing solution that Xerox is making available to its customers. ”
Robert Weideman in Xerox Honors Business Partners of the Year; Expands Partner Program -
“ We are very pleased to be extending our existing agreement with Nuance. Our partnership has proven to be a winning combination in the past, and it will grow stronger as new solutions, focused on helping people get more out of their IT, are launched over the coming months. ”
Emma Isichei in Ricoh signs European deal with Nuance -
“ These agreements further strengthen Nuance's relationship with Ricoh and will make it easier for more organisations to drive real value and productivity out of their MFPs, business applications and workflows. Ricoh customers already recognise the value the MFP can deliver when improving operational efficiency and streamlining document workflow. The enhancement of the portfolio will reinforce this offering. ”
Robert Weideman in Ricoh signs European deal with Nuance
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